my name is mike, and im looking for...

[mike]

a bike shop in the lower mainland that:
-wont knowingly overcharge me
-wont act like a bunch of grouchy old farts when i walk into the store
-will notice me or maybe even talk to me if i dont wander into the store waving a thousand dollars around and with a pocket full of my rents credit cards
-knows my name, and remembers it. because i remember theirs
-gives me good prices
-has a good and part selection in stock

:flame:

[Action Hero]

OVERTIME SPORTS IN COQUITLAM.....If they don't have what you need they'll order it in, still giving you the best deal.

[m33p]

There's tonnes of shops like that. I have only had piss poor service from Cove.

[mike]

Originally posted by m33p
There's tonnes of shops like that. I have only had piss poor service from Cove.
will notice me or maybe even talk to me if i dont wander into the store waving a thousand dollars around and with a pocket full of my rents credit cards

yupp.....

[BuckChoklit]

CAp's

[mike]

Originally posted by tweek
OVERTIME SPORTS IN COQUITLAM.....If they don't have what you need they'll order it in, still giving you the best deal. kind of a long drive for me. but its worth a shot!!

[pg_trail_junkie]

I know this is not the lower mainland, but here in pg "the northern" is the best bike shop. When I go in there I feel like Norm when he walks into "Cheers". I hate it when you walk into a shop and get nothing but attitude.
Last spring when I was down in van I went to the Deep Cove bike shop and got some excellent vibes from that shop. Everyone there was totally cool and super nice!!!:)

[m33p]

Originally posted by mike
kind of a long drive for me. but its worth a shot!!

it's worth it, the more stuff you buy the better the prices get too.

[mike]

oh another one to add to the list
-wont tell me they have a certain part in stock, and then i drive out there and find out they in fact dont have it, and never did

[m33p]

Originally posted by mike
oh another one to add to the list
-wont tell me they have a certain part in stock, and then i drive out there and find out they in fact dont have it, and never did
That has to be Cove:mad:

[Lady Gravity]

mike - go to AKA the bike shop in port moody - dave and ian are awesome guys :)

[BuckChoklit]

I think I'm gonna try this Overtime place. I need a fucking brake

[mike]

i do not understand how a buisiness can survive with customer service like that. sure their prices are good, and there are a few good guys there, but OH MY i hate driving out there and finding they dont have what they said they did on the phone.

[rOOfToP]

this?

[mike]

haha its dylan

[shags]

hey mike i go to dizzies the guys are always cool with me i dont buy alot and they still hook me up, i have been to other places but i definetly get the best service from the boys at dizzies

[drezy]

Originally posted by pg_trail_junkie
I know this is not the lower mainland, but here in pg "the northern" is the best bike shop. When I go in there I feel like Norm when he walks into "Cheers". I hate it when you walk into a shop and get nothing but attitude.
Last spring when I was down in van I went to the Deep Cove bike shop and got some excellent vibes from that shop. Everyone there was totally cool and super nice!!!:) I wonder why.:rolleyes: You should have shares in that place you spend so much cash there.:D

Back on topic though, find a shop that treats you good and all that, then keep going back. Shopping around to save 5 bucks on a bash guard or 15 bucks on a fork probably isn't worth it in the long run. If you're loyal to one shop, they'll notice and treat you like an important customer that they don't want to lose. If you go in there with parts from other shops, they'll most likely dick ya.

[mike]

why not shop around a litte? so what if i bought my hubs somewhere else, but im coming to buy my rims at a different store because i can save 20 bucks..
at least im buying from the store that has the rims for 20 cheaper. they shouldnt act dumb, they are getting my buisiness

[drezy]

Originally posted by mike
why not shop around a litte? so what if i bought my hubs somewhere else, but im coming to buy my rims at a different store because i can save 20 bucks..
at least im buying from the store that has the rims for 20 cheaper. they shouldnt act dumb, they are getting my buisiness Ya but give them a chance to match the price (keep in mind they probably won't match online shops). If you save 20 bucks on the rims, then two weeks down the road you need something else, they're gonna say "why should we give you a deal? Why don't you go back to wherever you bought the wheels." I'm telling ya, most places will at least come close to matching prices and if you're loyal to them, they'll treat you well.

For example, I go to Kelowna every summer and I always go to Cyclepath. The guys in there remember me and help out when I need it. Last year when I broke my frame, they offered to do the warranty even though I bought it up here in PG.

[eeyun]

Cyclepath has always been great to me :)

[IFO]

Mike try both locations of Dizzy cycles...

in NV location u wanna talk to James.. he's da man...

downtown location u wanna speak with Chris D....

p.s. i've always had excellent service at the Broadway location of Cyclepath, again ask for James...

[Keefer]

I think if you're consistent at a smaller shop that doesn't see so much freeriding business, they'll notice.

[bighitter]

the thing i love best about overtime(also pisses alot of shops off)is their low prices are written or tagged right on the part.none of this "how much will this part cost me" bullshit.you can look around and SEE exactly how much things will cost.you don't have to worry about coming home and finding out someone esle paid 30% less then you did.one price for all,with deals(as m33p said)for buying in bulk.

on the shore, dizzy is the only place to shop,imo.later b

[NOM4D]

Originally posted by Keefer
I think if you're consistent at a smaller shop that doesn't see so much freeriding business, they'll notice.
very true. i go, most of the time, to a shop that is mainly road, touring, and some xc. the guys are awesome, will always throw in little shit for me for free.
however, it always takes a bit for them to get parts, but i can be patient.

[ReCkLeSs RiDeR]

The Bikezone in Surrey!
:D

[gimped]

Couldn't be happier with Steed. Kim's the man!

[Rat]

I always get great service at Dizzies

[Slamigo]

I don't think that the idea that everyone should be 'loyal' to their LBS is the right attitude. They are running a business that is a retail/service industry.
On the retail side of things, they should fight for your business and be loyal to you. Far too often, guys get caught up in trying to be a 'good customer'. There is no such thing. There is 'money in' and 'money out'. That's how retail works. If they want your money to come 'in', they better treat you right. Don't be embarrassed to ask for the best deal. They should be embarrassed that someone is undercutting their prices.
On the service side, once you find a good mechanic, don't be a jerk about service prices. You are paying for someone's expertise and experience. Do not try to low-ball them too much. Some bikeshops have 16 year old kids that have been working at the store a few weeks trying to build your wheels and work on your forks and they really do not possess the skillset or experience.
My LBS has a great mechanic and I recognize that and respect his advice and work.:)
So to sum up - on the retail side, the bike shop should be bending over backwards to get your business.
On the service side - find a good mechanic and be respectful because you're lucky to have their advice and service.

[grashopa]

The BikeZone in Surrey. Hands down the best shop I've been in, great service, great advice, always looking out for the riders best interest. And yes they will remember your name or atleast your face for sure.

[dirty-bike]

Try bikezone in surrey:)

[bruiser d]

try my boys at THE BIKE ZONE in good ol' surrey.like grashopa said they will remember your name or at least yer face.one thing, don't let the the thug with the shaved head and tatty's scare ya.....he just a big puppy dog.gotcha darcy:D

[.243racer]

sharpy's:rolleyes: ;)

haha they suck


go to atomic.... 6th and fir

steve is ultra cool and he can get anything:thepimp:

[drezy]

Originally posted by Slamigo

On the retail side of things, they should fight for your business and be loyal to you. Some shops (one up here and a few others *cough* Sacred Ride in Rossland *cough*) feel they don't really need your business. I was told at a shop up here when I was trying to get them to match a price on a Bullit, "why should we sell it to you for that when some kid will come in here in a month and pay full price". Yeah, they were really scrapping for my business.:rolleyes:

[WingerDinger]

Bike Zone in Surrey!

[crack_addict]

john henry's is pretty good for service but no deals

[superman_4]

i wish we had one like that in calgary too

[Brad Dawg]

Go to Overtime like many people say. I go there for almost everything. If you take cash, the deals are better. I always take cash.

If you need somthing fixed, its done by the next day, almost always. You need a wheel build, its done in a day. Ive gone in there before and had things done, and been out in 15 mins.

The place is best for wheels, and smaller parts.
The prices are as marked, no tax, nothing extra.

[freerider guy]

K, I go to on top. They know me and my name, give me deals and are always willing to help me out not to also mention that they are way more of a freeride store. Mike u gotta go to one place and get them to know you then you will start getting deals on stuff.

[Cheese]

Mike, your best bet is pathways, they're always good to their customors and give good deals to all.

[mike]

danny i usually go to pathways. i buy almost all of my parts there. problem is they dont always have what i want in stock, so i have to go to another store that has it :(

[-andy-]

Originally posted by .243racer
sharpy's:rolleyes: ;)

haha they suck


go to atomic.... 6th and fir

steve is ultra cool and he can get anything:thepimp:

agreed.

[125]

overtime

[Cheese]

Originally posted by mike
danny i usually go to pathways. i buy almost all of my parts there. problem is they dont always have what i want in stock, so i have to go to another store that has it :(


I know what you mean man, I do the exact same but if its something I dont really need to badly, ill get them to order it in which usually takes a week. If theres something i NEED and they have to order it in i'll go to on top. But they'll order it in for you for sure, talk to Jason not dave about ordering, dave never remembers :P

[mike]

Originally posted by Cheese
I know what you mean man, I do the exact same but if its something I dont really need to badly, ill get them to order it in which usually takes a week. If theres something i NEED and they have to order it in i'll go to on top. But they'll order it in for you for sure, talk to Jason not dave about ordering, dave never remembers :P

hehe daves never there when im there

[ronald55555]

i kinda like Cyclepath, they've been pretty good to me.
I havent really bought much from them, since i work for another company and i get parts there. but they still dont dick me around when i need some small parts.
I dont think they know my name since i never told them, but i think they will if i told them, since they remember my bike even after a long time.

[Kyle the Hun]

When I went to JH and the Cove during spring break I noticed that both have awesome service. I went in, and I was just a random poor kid who's never been to either store before, and at JH, almost every worker there was asking me if I need help and stuff. Wicked service. At the Cove, two guys asked me if I needed help or anything, but Cove is a much smaller store so it was still rad service. I'd go to either of them if I was in Vancouver. Only problem was it was kinda scary in JH because everyone was trying to talk to me and I couldn't talk because I had a super bad cold and lost my voice :( I felt like such an asshole...

[ronald55555]

the worst shop i've seen is Caps at Richmond, one of the guys there yelled at my friend for breaking his bike, cant remember what he broke, but it was a long time ago, maybe they changed

[pedalfile]

Originally posted by rOOfToP
this?


haha, thats a photo of my dylan t-shirt. you might be seeing it at a location near you.

[8-balled]

go to the bike zone, those guys who work there are cool, met one of them on the shore one day showed us all around I checked out the shop the other week lots of good stuff:)

[Çÿprëss ßúildér]

Hey mike, werent you a Steed Cycles customer? i know what you mean about bike shops tho, but ive been with BSP in lynn valley for over a year, even tho i live in west van, i really like the lynn valley store, the mechanic is a super chill guy, knows bikes inside and out, works hard and listens to you, which i think is most important, Kevin the manager is a really nice guy, can deal with anything, works very hard to keep the customer happy and they can order anything in, in a matter of days. They have a good part selection in stock, lotsa tires and important stuff like rear D's. Good Prices, Great service and Rad Bikes, GIANT's! dont expect to have pro deals laid out for you if you are a new customer, the whole "hook up" is because you have been with the shop for a while and they are loyal to you and know u are a good customer.

[Kyle the Hun]

Originally posted by Çÿprëss ßúildér
Hey mike, werent you a Steed Cycles customer? i know what you mean about bike shops tho, but ive been with BSP in lynn valley for over a year, even tho i live in west van, i really like the lynn valley store, the mechanic is a super chill guy, knows bikes inside and out, works hard and listens to you, which i think is most important, Kevin the manager is a really nice guy, can deal with anything, works very hard to keep the customer happy and they can order anything in, in a matter of days. They have a good part selection in stock, lotsa tires and important stuff like rear D's. Good Prices, Great service and Rad Bikes, GIANT's! dont expect to have pro deals laid out for you if you are a new customer, the whole "hook up" is because you have been with the shop for a while and they are loyal to you and know u are a good customer.

Do you know Chiron? Shortish guy, funny? He used to live here and now works at BSP. He's fast at DH too.

[mike]

well i went to pathways today to pick up a new chain.
great service, they had what i wanted instock(i called ahead!)
:)

[Çÿprëss ßúildér]

Originally posted by k-Bizzle
Do you know Chiron? Shortish guy, funny? He used to live here and now works at BSP. He's fast at DH too.
Yup i know chiron, hes a really nice guy, i think he works at the DT store.

[Mark_H]

I goto BSP for most of my bike (its a cannondale where else would i go?) stuff. I have to agree with cypress builder they are pretty good to me. They helped me out during my whole c'dale crank problem. Like quite a few others i like overtime they have sweet deals this weekend i got Nokian NBXs 26x2.3 $30.

Ps Overtime is havin a tire sale if you need new ones

[Painless]

I personally think that if a shop is not willing to help you out, or cater to your needs then there is a better shop out there waiting for you somewhere. I would say, you should come up to the loops and go to a shop here, (Stroke n' Lotion for example or Full Boar). Wicked customer service and genuine helpfull information. But with every green apple, there is a rotten one.... Bicycle Cafe has some of the worst service I have ever seen. Not bad bunch of ppl, but I won't buy parts etc from there. In Van, I've personally had best results from Dizzy's.

[Skissors]

Go to Cycle Path (1421 West Broadway, Vancouver) Talk to James, he can hook you up with what ever you need, and if he can't he'll tell you who can.

[mike]

Originally posted by Mark_H

Ps Overtime is havin a tire sale if you need new ones
i called to find some price on tires
they wouldnt tell me on the phone :lol:
they say its a surprise and i have to go see for myself.
grrr its a halfhour drive for me tho.. better be something there when i get there

[bighitter]

Originally posted by mike
i called to find some price on tires
they wouldnt tell me on the phone :lol:
they say its a surprise and i have to go see for myself.
grrr its a halfhour drive for me tho.. better be something there when i get there
giving prices over the phone has created alot of headaches for gary at overtime.what kinda tires you looking for?i could likely tell you if he has em and for what price.maxxis mobsters are 75 just to give you a idea.i believe the michelins are the same price.he has alot of tires in stock right now.later b

[mike]

i am looking for a michelin comp 32 and a michelin comp 24(2.5")
thanks!

[Midas]

The guys at ontop are super cool with me when I come in. They kno me well and always can cut me a good deal :).

[Lady Gravity]

Originally posted by mike
i am looking for a michelin comp 32 and a michelin comp 24(2.5")
thanks!

michelins at overtime are $80 each..msrp is $105 :eek:

[mike]

:|
too bad im still too poor to afford tires

[davet]

Originally posted by Lady Gravity
mike - go to AKA the bike shop in port moody - dave and ian are awesome guys :)

I can second that, I always had good experiences at AKA. They will match any price if they can, and the service is second to none.

[UFO]

atomic on 6th and fir
cyclepath on broadway

[sir HUCK-A-LOT]

John Henry...if they dont have it they can order it....you get wicked service and there is always someone there to help you out. they help out tons with trail days, movies, worshops everything. they give back to the community.

anyone know of any other shops that pay to put on and to invite the best dirt jumpers to put on a FREE show to the public right in front of their store???

[bullit_kid]

Originally posted by sir HUCK-A-LOT
John Henry... there to help you out. they help out tons with trail days, movies, worshops everything. they give back to the community.

hmm .. im not sure what your trying to say ;)

[switch]

Originally posted by mike
i am looking for a michelin comp 32 and a michelin comp 24(2.5")
thanks!

The Comp32 at Overtime was $85 when I was in there a couple weeks ago. That's the price on the tire; what you can buy it for may be less if you're a "loyal" customer. :)

It's basic business. Find a store and stick with it - become a loyal and recurring customer. Know how to deal with a business - any business. For example, I go to Cove all the time, and I get awesome prices on parts; I've never found or heard of better prices than what I pay at Cove. They also stock a lot of parts. They are very close to where I live, and are therefore convenient. Service has always been great.

Learn to deal with the store, and it's employees. It's valid for bike shops, as well as any other business.

[Niggz]

definitlley Bike Zone in slurrey. maybe not the best place for you mike, but great for anyone south o' the fraser. They may not have the absolute greatest prices but they are only a little shop. i'd gladly pay the 5 bucks extra for the service they give. they are sweet for quick and CHEAP fixes. if im short on cash they'll let me do the labour. just totally great guys.

[Cheese]

Originally posted by mike
hehe daves never there when im there


Dave works thursdays, fridays, and saturdays. Go there when hes there :)

[Grimace]

ON TOP

[woodlot rider]

come see us at maple ridge cylce...
we usuly have good parts, if not we will order them in. but norco has been bad at ETA's this year. all the bikes are late and so are most the parts.but there in now.

[ronald55555]

Originally posted by Skissors
Go to Cycle Path (1421 West Broadway, Vancouver) Talk to James, he can hook you up with what ever you need, and if he can't he'll tell you who can.

Which one is James?
Actually, what's the name of the tall guy, brown curly hair, and glasses, and the white guy blond hair shorter than the other guy?

[treezz]

BSP sell the michelin tires for $79 each for 2.5", 2.8" s are $89. they are the place for the deals and service

[treezz]

that is the anyone come in and buy it price. best deal in town

[Gurney]

Dizzy in North Vancouver has one of the best mechanics in town and a great selection of P and A. Go talk to Dale and I'm sure he will help you out.

[polytics]

Price wise... I'd check out Cap's in Langley... don't deal in a lot of high-end stuff so they usually have good specials (2-steps for $1250)... I've heard really good things about the guys at Bike Zone as far as knowledgable staff... The best shop in my humble opinion is Overtime in Coquitlam...

couple of good guys running their own small shop... awesome quality of wheel builds... they tour in a motorhome in the summer supporting the BC race scene and will even bring you parts to the races if you call and order them... the prices are good and did I mention the quality of wheel building is awesome???

I got a XC wheel built for my girl friend last year with a Deore Rear Hub, Sun Rim (can't remember what its called but its quality) and DT spokes for under $100 and it has never detensioned at all... plus they stock a huge assortment of rims so you don't have to wait for them to be ordered... last time I was in they had some Mavic (321, 521) The whole Sun variety pack, Veulta in many colors and a set of THE rims... probably stocking Arrow now too since Orange sports is bringing Arrow Rims and Tires in...

[Desloc]

http://shop.airbomb.com/site/intro.cfm?PageID=37&Category=1571

With exchange they are all between $55-70.


Des

[Biking Fiend]

i got to bikezone,overtime,and white rock cycle constantly. great shops

[free ryder]

bsp

[Mmmm Dirt]

Originally posted by Lady Gravity
mike - go to AKA the bike shop in port moody - dave and ian are awesome guys :)

Hell ya!.....Dave and Ian will take care of ya....best bike shop around:beer:

[Nelson]

Caps new west has great service!

[tomatoz]

ya cove is shit..speical that jeff dude. he pisses me off. but they have alot of eye candy in there. so makes it alittle better.
i'd say dizzy in kits cuz they have chris in there workin and he knows u. "i think"

[Biking Fiend]

Originally posted by tomatoz
ya cove is shit..speical that jeff dude. he pisses me off. but they have alot of eye candy in there. so makes it alittle better.
i'd say dizzy in kits cuz they have chris in there workin and he knows u. "i think"

u make absolutely no sense

[switch]

Originally posted by Biking Fiend
u make absolutely no sense

:lol:

:werd:

[barry]

Tantalus

:cool:

[Brad Dawg]

aka wont match overtime, they laughed at me when i asked them if they would... overtime is to cheap, because of no tax and stuff like that...

[Smoke]

Here's the thing, if you are going to deal with a big shop on the phone make sure that you get the name of the guy on the other end of the line.

See, with the small shop it'll always be the same guy no matter what, so they will know what you are talking about. In the big shops you might get the guy who knows what the fuck is going on (me) or you might get some schlep who is working off his debt that he racked up at the Freezeride (Sideshow).

I don't know of any shop that goes out of their way to piss people off. It's almost always a stupid miscommunication. And people do make mistakes.

For the record, that guy was right about Tantalus. Coolest shop around.

[switch]

Originally posted by Smoke
I don't know of any shop that goes out of their way to piss people off. It's almost always a stupid miscommunication. And people do make mistakes.

Totally agree. I've never had a problem with any person at any shop. I may not like the prices, the quaility of service, or the selection of products, but dealing with the employees is never a problem. Sometimes individuals need to look at themselves and how they interact with others before getting the label gun out.


Oh, and nice comment about Corey... ;) :D